Privacy Policy

1. Information We Collect​

1.1 Information You Provide Directly

When you complete forms on our website, you may provide:

• Name

• Email address

• Phone number

• Company name (optional)

• Site address for service requests

• Details of your enquiry or booking

• Uploaded photos relating to maintenance or repair work

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1.2 Data Collected Automatically

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Pages visited and time spent

• Device information

• General location based on IP

This data is collected through:

• Wix analytics tools

• Cookies

• Google Analytics

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2. How We Use Your Information

We use your information to:

• Respond to enquiries and contact form submissions

• Provide quotes for maintenance or repair services

• Book and arrange service visits

• Improve website performance and user experience

• Maintain internal records

• Ensure security and prevent misuse of the website

We do not sell or rent your data to third parties.

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3. Cookies and Tracking Technologies

Our website uses cookies to:

• Ensure the website functions correctly

• Analyse website traffic and performance

• Improve user experience

• Recognise returning visitors

You can control cookie settings via your browser. Some features may not work if cookies are disabled.

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4. How We Store and Protect Your Data

Your data is stored securely through:

• Wix platform security

• Encrypted servers

• Restricted access

• Secure internal systems

We retain data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

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5. Sharing Your Information

We may share your data only with:

• Internal staff responsible for arranging maintenance visits

• Service providers who assist with website functionality (e.g., Wix)

We do not share your personal data with third parties for marketing purposes.

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6. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate information

• Request deletion of your data (where legally permissible)

• Withdraw consent for communication

• Request restrictions on how your data is processed

To exercise your rights, contact us at:

📧 mark@blutekgroup.co.uk

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7. Links to External Sites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these websites.

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8. Contact Us

For questions about this Privacy Policy or how your data is handled, contact us at:

📧 mark@blutekgroup.co.uk
📍 United Kingdom

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9. Updates to This Privacy Policy

We may update this policy periodically. The updated version will be posted on this page with the revised “Last updated” date.